Payment Policy
Payments. Payment by credit card online

Our site is connected to Internet acquiring, and you can pay for the Service with a Visa or Mastercard bank card. After confirming the selected Product or service, a secure window will open with the payment page of the CloudPayments processing center, where you need to enter your bank card details. For additional authentication of the cardholder, the 3-D Secure protocol is used. If your Issuing Bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, please contact the bank that issued your bank card.

The online payment service is carried out in accordance with the rules of the Visa and MasterCard International payment systems on the principles of confidentiality and security of making a payment; for this, the most up-to-date methods of verification, encryption and data transmission through closed communication channels are used. Bank card data is entered in a secure window on the CloudPayments payment page

You will need to enter the card number, cardholder name, expiration date and a three-digit security code (CVV2 for VISA or CVC2 for MasterCard) in the fields on the payment page. All the necessary data is displayed on the surface of the bank card.

CVV2/CVC2 is a three-digit security code usually found on the back of the card. It may also be displayed on the front side, depending on the bank that issued your card.

Further the page of your issuing bank will open for entering a 3-D Secure code in the same window. If you do not have a static 3-D Secure configured, it will be sent to your phone number via SMS or push-notification. If the 3-D Secure code was not delivered you should contact your issuing bank.

3-D Secure is the most modern technology for ensuring the security of card payments on the Internet. Allows you to unambiguously identify the authenticity of the cardholder performing the transaction and to minimize the risk of fraudulent card transactions.

Security Guarantees

The CloudPayments processing center protects and processes your bank card data according to the PCI DSS 3.0 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further information is transmitted through closed banking networks with the highest level of reliability. CloudPayments does not share your card details with us or other third parties. For additional authentication of the cardholder, the 3-D Secure protocol is used.

If you have any questions about a processed transaction you can contact our customer support service at [email protected]

Online transactions security

The personal information you provide (name, address, phone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in an encrypted form and is not stored on our Web server. We by no means have access to your personal banking information, or to your bank card details.

The security of processing Internet transactions is guaranteed by CloudPayments processing center. All transactions with payment cards take place in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, specialized security technologies for online card payments are used, data processing is carried out on a secure high-tech server of the processing company.

Paying by cards is safe because:

  • The authorization system guarantees the buyer that the payment details of a bank card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, since this data is not stored on the authorization server and cannot be stolen.
  • The buyer enters payment details directly in the CloudPayments authorization system, and not on the website you are on, therefore, the payment details of the buyer's card will not be available to third parties.

When making online payment using payment cards, cash refunds are not allowed.
When purchasing our services by making an online payment refunds are not allowed in any form, cash or online refund.

Payment systems we support:

VISA, MasterCard, CloudPayments


1. Definitions

The platform located at (hereinafter - URL, site, "we") takes seriously the issue of confidentiality of information of its customers and visitors (hereinafter - "you", "site visitors") to the site. We call personalized information containing personal data (for example: full name, login or company name) of the site visitor, as well as information about the actions you perform on the URL site. (for example: ordering a site visitor with his contact information). We call anonymous data that cannot be uniquely identified with a specific website visitor (for example: website traffic statistics).

2. The use of information

We use the personalized information of a specific site visitor solely to provide with high-quality services. We do not disclose the personalized data of visitors to the URL site to other site visitors. We never publish personalized information in the public domain and do not transfer it to third parties. The only exceptions are situations where the provision of such information to authorized state bodies is prescribed by the current legislation of the requesting country. We may publish and distribute only reports based on the collected anonymous data. At the same time, the reports do not contain information by which it would be possible to identify the personalized data of service users. We also use anonymous data for internal analysis, the purpose of which is to develop products and services of the URL site.

3. Links

The site may contain links to other sites that are not related to our company and belong to third parties. We are not responsible for the accuracy, completeness and reliability of the information posted on third-party sites, and we do not undertake any obligation to maintain the confidentiality of information left by you on such sites.

4. Disclaimer

We do our best to comply with this privacy policy, however, we cannot guarantee the safety of information in case of influence of factors beyond our control, the result of which will be the disclosure of information. The site and all information posted on it are presented on an "as is" basis without any guarantees. We are not responsible for adverse consequences, as well as for any losses caused due to restriction of access to the URL site or as a result of visiting the site and using the information posted on it.


For questions regarding this policy, please contact [email protected]

Republic of Kazakhstan, Ekibastuz, M. Jusupa street, 20-24
+7 701 771 13 87
[email protected]

Bank details

IBAN KZ09998YTB0000444420
JSC «First Heartland Jysan Bank»
Taxpayer Number 840225350586